Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Germany : 15 - 25 business days
  • North America : 2 - 7 business days
  • Europe : 10 - 15 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

The inside text of the cards can be customized. In some instances, the outside of the cards can be customized as well. Just send me a message and we can discuss your vision further. Please be advised that all customized cards are non-refundable. If the customized card(s) are returned to the seller due to an incomplete or inaccurate address, it is the buyer's responsibility to re-pay for the additional postage if they still want to receive the customized card(s).

Addressing

Please be sure that you enter the correct full address for all orders. Seller is not responsible for any part of an incomplete or inaccurate address. If the merchandise is returned to the seller due to an incomplete or inaccurate address, it would be the responsibility of the buyer to repay for the shipping cost if the buyer still wants the merchandise.

Gift wrapping and packaging

Gift wrapping services are available. There are many color options available. Just let us know what color wrapping paper you are interested in.

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